Cancellation Policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

 
Subscriptions 

When you purchase a subscription, you'll receive automatic repeat deliveries based on the duration and frequency you select. Your payment method will be securely stored and charged for each delivery unless you choose to pay in advance.

By subscribing, you agree to a minimum of two (2) subscription cycles.
If you cancel your subscription before your second delivery, the 20% discount you received on your first order will be revoked, and you agree to be invoiced for the discounted amount.

You may manage your subscription and update preferences via the link provided in your order confirmation email.

See our Return Policy for details on returns and refunds.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Try before you buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.